Professional Services

Telcobuy offers professional, specialized IT services by knowledgeable, skilled individuals dedicated to customer service, timely execution and the development of cost-effective solutions. The services offered by our team span the entire supply chain lifecycle from planning through fulfillment. Our team of skilled engineers maintains certifications from major manufacturers and meet continuing education requirements to ensure we provide the latest in technology solutions and create true business value.
  • Planning and Design
  • Configuration
  • Implementation
  • Training
  • Consulting

Telcobuy Cisco Training Services

Telcobuy Cisco Training Services

Product Spotlight - Cisco® Authorized Training

As a Cisco Gold Certified Partner, Telcobuy has been providing its customers with world-class procurement and professional services capabilities for years. In order to maintain its superior service and breadth of offerings, Telcobuy is proud to announce a new Cisco Training Service.

In addition to traditional hands-on installation assistance and basic knowledge transfers, Telcobuy is now a Cisco Learning Specialized Partner, delivering authorized training for our customers who are interested in pursuing certifications and professional development.

Staff Augmentation

Staff Augmentation
Much more than a simple job placement service, Staff Augmentation from Telcobuy delivers pre-screened, trained IT professionals, ready to jump in and help you meet your mission-critical objectives. We recognize that your people are your greatest asset, and we don’t take the search for them lightly. Telcobuy’s structured approach to Staff Augmentation includes:

Requirements Assessment

A dedicated Telcobuy Account Team will work closely with you to make sure that we understand your unique requirements as well as your department and organizational culture. This will be outlined in a Requirements Analysis document that will become the basis of our staffing engagement.

Candidate Discovery

Telcobuy will perform a thorough search for candidates based on our understanding of your core requirements. We have global resources to pull from that allow us to find the most qualified candidates available. This enables us to expedite the discovery process and minimize the time it takes to fill your requirement.

Full Candidate Screening

Telcobuy will perform multiple professional and technical screenings of all candidates before they are presented to you for approval. By utilizing Telcobuy, you can rest assured that the candidates are being interviewed by engineers that are of the same skill level, or greater. We will provide you with a comprehensive evaluation that includes a resume, technical analysis, and reference checks that will enable you to make your final decision.

Delivery

Telcobuy will provide the candidate that possesses the right attitude, skill sets and ability to adapt as you explore new technologies. In addition, they will be backed by our 150+ Advanced Technology engineers and our 24x7x365 Technical Service Center. As a leading partner to some of the world’s largest manufacturers, you will benefit from our engineer having greater access to technical resources and tools only available to partners.

Multi-Site Roll-Out

Multi-Site Roll-Out
Telcobuy provides the complete managed multi-site rollout services you need to move forward on all of your mission-critical plans. Whether you want to address specific IT challenges or launch a brand new initiative, rely on our nationwide team of certified IT experts, dedicated project management and extensive IT capabilities to seamlessly deploy even the most advanced Unified Communications, Wireless Mobility, Security and Data Center solutions. Telcobuy offers:

Equipment Installation and Hardware Placement

Telcobuy maximizes your IT investments by making sure that your equipment is installed properly and efficiently, so your team has the IT resources they need, when and where they need them. We’re here to support expansions, upgrades and moves by handling placement of your PCs, phones, printers and more for optimum productivity.

Site Surveys

Our experts come to you to fully assess your deployment requirements, ensuring the success of your next initiative from the very beginning. Telcobuy has the experience and insight to offer expert advice regarding specifications, including appropriate power, environment, connectivity, space requirements and more to help you select the right equipment and the right site.

Site Setup and Relocations

Telcobuy provides turnkey site setup and relocation services to keep your organization up and running at maximum efficiency. Our certified engineers stage and coordinate the logistics of your entire move, including de-installing equipment, overseeing shipping, reinstallation, reconfiguration as well as data migration, system and network integration and complete testing to guarantee a seamless deployment.

Remote Engineering

Telcobuy delivers end-to-end support to even the most advanced technology solutions with our remote engineering services. Our certified experts get your network applications up and running quickly, providing the support you need via phone and secure Web connections to help you manage installation, configuration and maintenance of your IT infrastructure.

Capabilities

  • Installation and Hardware Placement
  • Equipment
  • Certified Engineers and IT Experts
  • Technology Integration Labs
  • Cabling and DEMARC Extensions
  • Knowledgeable Access
  • Site Surveys, Relocation and Setup
  • Online Incident Status Tracking
  • Customized Communications and Escalation Procedures

Key Benefits

  • Drive Productivity
  • Meet Mission-Critical Goals
  • Gain IT Expertise
  • Save Time and Resources
  • Optimize IT Assets and Infrastructure

Why Telcobuy?

Telcobuy provides a unique blend of proven technical expertise, scalable solutions and flexible service level agreements to our commercial enterprise, education, healthcare and federal clients. We take an informed, consultative approach to developing, deploying and maintaining the right advanced technology solutions for you and your budget.

Powerful Partnerships

Telcobuy’s long-standing partnerships with technology giants Cisco, EMC, HP and Oracle, among others, work to your benefit. Because of our familiarity and expertise with our partners’ technology, Telcobuy can help you configure, install, troubleshoot and maintain the most flexible and effective solutions for your enterprise or agency.

In addition to the following leading OEMs, Telcobuy offers technology products from more than 3,000 manufacturers around the world, so we can provide each customer with precisely the right solution.

Telcobuy’s strategic partnerships include:

  • Cisco Systems™ - Gold Certified Partner
  • Hewlett-Packard – Specialist Partner
  • Dell Computer Corporation™ - Partner Direct Premier Partner
  • Hitachi - Platinum-Elite Partner
  • Lenovo - Business Partner
  • IBM - Business Partner
  • EMC - EMC Business Partner
  • NetApp - Star Partner

Always-On Support & Technical Service Center

Telcobuy’s state-of-the-art Technical Service Center provides direct access to our staff of highly-trained engineers, partners and manufacturers to address your needs at any time with:

  • 24x7x365 Live Support Accessible via Phone, Web and e-mail
  • Web Portal Access to Track Project Progress
  • Automated e-mail Notifications
  • Certified Engineers and State-of-the-Art Technology Integration Labs
  • Customized Communications and Escalation Procedures
  • Access to Telcobuy’s IT Knowledgebase, which Aggregates 750,000+ IT Products from more than 3,000 Manufacturers