Telcobuy.com is a leading Systems Integrator providing technology and supply chain solutions to customers and suppliers around the world.
By engaging Telcobuy.com to manage their planning, procurement and deployment processes, our customers benefit from our certified technology professionals, a nationwide physical infrastructure, and a suite of e-Commerce applications designed to greatly simplify the supply chain.
In support of our vision to provide revolutionary supply chain solutions for our customers, we offer the following:
Information Technology
As an authorized reseller of information technology hardware and services, we leverage our strategic partnerships with major OEM's to provide our customers with a single source for a complete array of technology solutions. And with our master distributor relationships, we offer our customers unparalleled access to billions of dollars of inventory. Our goal is to provide our customers with the right products at the right price, delivered on time.
Value Added Reseller
E-Commerce Integration
Order Management and Reporting
Integration and Staging
Asset Recovery Solutions
Pre-Sales Technical Support
Value Added Reseller
We are a premier reseller of technology products and services. Since 1990, we have developed strategic relationships with industry leading OEM's and suppliers. Key partnerships include:
- Cisco Systems - Gold Certified
- Hewlett-Packard - Elite Partner
- EMC - Velocity Signature Partner
- NetApp - Star Partner
- VMware - Premier Partner
- Citrix - Gold Certified Partner
- Microsoft - Gold Partner
- IBM - eBusiness Certified Partner
- Dell - Premier Reseller
- Oracle - Gold Partner
- Lenovo - Business Partner
E-Commerce Integration
More than just a source for IT products and services, we have created a one-stop e-commerce portal. Our on-line applications enable participants to manage their procurement through deployment responsibilities via the Internet, including:
- Product Availability Inquiries
- Product Research/Comparison
- Requisition and Procurement
- Routing and Approval
- Project Collaboration
- Product Catalog
- Order Tracking
- Inventory Management
- Delivery Coordination
- Invoicing and Financial Settlement
Our vendor-neutral approach and open, scalable platform is attractive to both purchasers and suppliers. Our current e-Procure platform includes a comprehensive product database that aggregates over 500,000 IT and networking products from more than 3,000 manufacturers.
Order Management and Reporting
Behind every successful technology solution is up-to-date and accurate information. Telcobuy.com offers reports generated from transactional data within our ERP and e-Commerce site, supporting operational or metric reporting needs according to established service level agreements. Operational reports provide significant detail at the transaction level. Metrics and statistics reports use the same data to provide analysis, trending and performance information as it relates to a particular function over a period of time. Telcobuy.com provides a number of customizable reports including those in the following categories:
- Supplier Performance
- Operational Reporting
- Order Processing Metrics
- Shipping Performance
- Quality Metrics
- Customer Spend
With a performance-based approach to managing the requisition-through-deployment process, we rely heavily on real-time reporting, service level metrics, and alerting. Our powerful reporting capabilities allow all parties to make the right decisions and increase efficiencies with fewer errors.
Integration and Staging
Our team of technology professionals offers configuration and integration services including equipment aggregation and staging; hardware configuration; software imaging; asset tagging; and auditing. These services, backed by our quality processes and supported by on-line project management tools, are aligned with several major IT OEM's.
Asset Recovery Solutions
Telcobuy.com provides customers a structured, secure process to resell or recycle their surplus technology assets. Fast, affordable, and easy to use, our solutions provide a cost-effective and environmentally friendly method of equipment disposal. Ultimately, our solutions reduce the total cost of ownership at the end of the technology asset lifecycle.
Pre-Sales Technical Support
Our team of highly qualified engineers and inside sales professionals provides outstanding support in the areas of product configuration, specification and pricing. In addition, our trained sales staff is kept abreast of the latest developments in technology solutions and is capable of providing suggestions for product alternatives.
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Supply Chain Services
With knowledgeable and experienced supply chain professionals, a scalable technology platform, and proven business processes, Telcobuy.com offers greater flexibility in designing supply chain solutions to greatly simplify the requisition-through-payment process. And through our flexible technology platform, we are able to offer our clients highly-customized solutions that meet their specific needs.
Our supply chain customers include some of the largest manufacturers and technology integrators from a broad range of industry sectors.
Logistics/Warehousing
As a natural outgrowth of our VAR services, Telcobuy.com has created a national network of distribution centers. Using a highly automated warehouse management system, our facilities are linked to a centralized Oracle inventory and order management application hosted in our secure data center in St. Louis. We perform a variety of services including equipment aggregation & staging, hardware configuration, software imaging, asset tagging and auditing. Our value-added services dramatically reduce the complexity and inefficiency often associated with managing the delivery of goods. At the same time, our services greatly accelerate the technology deployment process and maximize return on technology investment.
Supplier Management
Telcobuy.com utilizes a real-time Web-based metric reporting engine to manage supplier performance. Each metric is designed with the customer's needs and specific service level performance measurements in mind. Pre-defined performance metrics are utilized, along with a dynamic reporting platform that allows custom definition of metrics with minimal development time. Our solutions aid in the effective management of suppliers and give us the ability to resolve issues through fact-based communication.
Outsourced Procurement
Telcobuy.com has developed an array of world class and highly scalable outsourced procurement services that combine a state-of-the-art technology platform with best practices delivered by a professional and responsive procurement team. With our breadth of services and flexibility, we help our customers speed deployment and maximize return on investment. Accessed through our e-Procure platform, our services include:
- Robust E-Procurement Application
- Rapid System Implementation & Legacy System Integration
- Supplier Enablement
- Catalog Management
- Off Catalog "Spot Buy" Processing
- Complete Customer Training & Support
In addition, we have worked with partners to provide strategic sourcing services & tools, pre-negotiated supplier contracts, spend analysis and accelerated process transformation consulting. Along with our partners, we offer our clients the ability to rapidly implement an electronic procurement program while benefiting from lower purchasing transaction costs and greatly improved operational efficiencies.
Business Process Outsource
In order to help our customers increase their focus on core business operations, Telcobuy.com provides outsourced business processes designed to increase our customers' operational efficiency and save them money. By allowing Telcobuy.com to handle such things as quoting, procurement and expediting, our customers find they have more resources to grow their business and focus on their customers' needs.
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Professional Services
Telcobuy.com offers professional, specialized IT services by knowledgeable, skilled individuals dedicated to customer service, timely execution and the development of cost-effective solutions. The services offered by our team span the entire supply chain lifecycle from planning through fulfillment.
Our team of skilled engineers maintains certifications from major manufacturers and meets continuing education requirements to ensure we provide the latest in technology solutions and create true business value.
Planning & Design
Our Professional Services team employs a simple, but effective, top-down approach to network planning and design. Customer business and enterprise application needs are identified prior to design and implementation in order to ensure the appropriateness of a final network solution.
Configuration
Our team of technology professionals offers configuration services including equipment aggregation and staging; hardware configuration; software imaging; asset tagging; and auditing. These services, backed by our quality processes and supported by on-line project management tools, are aligned with several major IT OEMs.
Implementation
Our team of OEM-certified equipment installation experts works in unison with our program management team to deliver complete implementation services designed to have our customers on-line as quickly and cost-effectively as possible. At Telcobuy.com, we strive to understand our customers unique business goals so that we may develop an implementation plan specifically designed to meet their needs.
Training
Critical to your company's success is the ability of your IT staff to get the most out of your Cisco network investment. Telcobuy.com, as a Cisco Learning Partner, provides the necessary training to optimize your network investment. In addition to offering authorized baseline training covering Cisco core technologies, Telcobuy.com specializes in advanced technology training in areas such as security, IP communications, storage networking and wireless LAN.
Consulting
Telcobuy.com offers consulting services that match our company's core strengths and technologies. Our professional consulting staff offers advice and solutions in the areas of supply chain improvement, IT asset acquisition process improvement, Oracle Applications, EDI/XML integration, and e-Commerce application development
Leasing
Telcobuy.com offers straightforward leases at competitive rates. Our leasing programs are designed with competitive lease structures and reasonable end-of-lease terms and conditions. And our sophisticated financing professionals have the expertise to handle the most unique requirements. Telcobuy.com leasing programs allow your business to flexibly and efficiently acquire, update or replace equipment; giving you more control over business equipment decisions, and allowing you to enjoy the many operational and financial benefits of leasing.
Managed Services
The mission of Telcobuy.com's Managed Services practice is to allow organizations to focus on their core business as much as possible. Telcobuy.com realizes that most companies are not in business to deploy or manage their own infrastructure. Telcobuy.com's Managed Services help fill the gaps by being flexible enough to merge into a company's organization at any level to get the job done.
At the end of the day, our focus is on allowing our Customers to use our service to their benefit, not ours. We will help you optimize your operational environment; even if that means that you will eventually no longer require our service.
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